Customer terms

Terms & Conditions

Read the terms and conditions for ordering, purchasing, delivery, warranty support, and use of the Alam Computer online store.

Website & Account Use

Customers are expected to use the store honestly and keep their account details accurate.

  • You are responsible for keeping your login details private.
  • Order, billing, and delivery information should be complete and accurate.
  • Alam Computer may contact you to verify important order or support details.

Products & Pricing

We work to keep product details current, but stock and pricing can change.

  • Product images, titles, prices, and stock are shown as accurately as possible.
  • Availability may change before an order is confirmed.
  • If a listed detail needs correction, we will contact you before processing the order.

Orders & Delivery

Orders are processed after confirmation and may depend on product availability.

  • Delivery timing can vary by location, product type, and order volume.
  • Customers may be asked to confirm their address or phone number before dispatch.
  • Store pickup or special delivery requests can be discussed with our team.

Warranty & Support

Warranty coverage depends on the product, manufacturer, and condition of the item.

  • Keep your invoice or order record for warranty and support requests.
  • Physical damage, misuse, or unauthorized repair may affect warranty eligibility.
  • Contact us quickly if a product arrives damaged or different from your order.