Data policy

Privacy Policy

Read the Alam Computer privacy policy covering how customer information is collected, used, stored, shared, and protected.

Collection

Information is collected when you create an account, place an order, send a message, or request support.

  • Contact details such as name, phone number, email, and delivery address.
  • Order details including selected products, quantity, price, and support notes.
  • Basic technical information that helps the website work properly.

Use & Storage

We keep information only for store operations, customer service, and order records.

  • Information supports order fulfillment, warranty help, returns, and customer care.
  • Records may be kept where needed for business, accounting, or support purposes.
  • Access is limited to people and service providers who need it to complete store work.

Sharing

We do not sell customer information. Limited sharing may happen only to complete requested services.

  • Delivery partners may receive the details needed to ship an order.
  • Technical service providers may help maintain the website or store systems.
  • Legal or safety requests may require us to keep or provide specific records.

Protection

We use practical safeguards to reduce unauthorized access and protect store data.

  • Account access should be protected with a private password.
  • Staff access to customer records is limited to store needs.
  • Suspicious messages or account activity should be reported to us immediately.